Int. Shipping Info

INT. SHIPPING
Method Shipping Time Insurance
Standard 10-30 Business days No
DHL International 3-7 Business days Yes up to $100
ASIA SHIPPING
Method Shipping Time Insurance
Standard 4-10 Business days No
DHL International 2-7 Business days Yes up to $100

Shipping Time - Does not include the 2 business day processing time. Shipping time begins after your order is shipped. Business days do not include Saturdays, Sundays, or Chinese Holidays.

DHL - DHL orders that are placed on Friday will be shipped out on Monday.

Delivery

We do not cover any packages lost in transit if Standard Shipping used for the order. Any packages lost in transit with any other shipping method, we can open a claim for you.

For any packages marked as delivered but was not received, please check with friends and neighbors if they picked up the package instead. Please also check with the shipping company or delivery person for location of the package. We are unable to cover or replace packages that were marked as delivered. All of our customers reported that they ended up finding their package.

If a package was sent back because of an incorrect address on the order, we will refund the cost of the item. The shipping cost will be excluded. If a reship to the correct address is needed, customer must pay the new shipping fee.

Update: 1-16-2021

During the pandemic, there may be delays of 1-4 weeks for international